How It Works

Guiding You Toward Better Mental Health

At TrueNorth Therapy, we make it simple for veterans and their families to access high-quality mental health care from the comfort of home. Our process is secure, easy to follow, and designed to meet your unique needs.

1. Sign Up & Create Your Profile

Get started in just a few minutes.

  • Create an Account – Enter basic details and set up a secure profile.

  • Verify Eligibility – Confirm your military status, if applicable.

  • Select Your Payment Option – Choose to use your TRICARE insurance or pay out-of-pocket.

All personal information is protected under HIPAA.

2. Choose Your Therapist

We help you find the right match.

  • Veteran or Civilian – Choose a provider who shares your background or offers a different perspective.

  • Browse Profiles – View therapist bios, specialties, and approaches to care.

  • Need Help? – We can recommend therapists based on your preferences.

3. Pay for Your Session

Therapists on our platform set their own session fees.

  • Transparent Pricing – Each provider lists their rates clearly on their profile.

  • Insurance or Self-Pay – Use your insurance or pay directly out-of-pocket.

  • No Surprises – Know the cost before you book.

4. Schedule Your Session

Therapy that works on your schedule.

  • Pick a Time – Choose a time that fits your day.

  • Select a Format – Video, phone, or chat-based sessions available.

  • Stay Notified – Receive confirmations and reminders automatically.

Evening and weekend options available.

5. Join Your Secure Session

Join from anywhere—your phone, tablet, or computer.

  • Encrypted Access – Sessions are hosted on our HIPAA-compliant platform.

  • Private & Confidential – Your session is secure and judgment-free.

  • Real Support – Connect with a therapist who understands your goals.

6. Track Your Progress

Mental health is a journey. We're here every step of the way.

  • Monitor Your Growth – Set goals and track progress over time.

  • Make Adjustments Anytime – Change your therapist or session plan as your needs evolve.

  • Ongoing Support – Book follow-ups or check-ins when you’re ready.

Ready to Begin?

Take the first step today—sign up and start your journey toward better mental health.